COMMUNICATION AND NEGOTIATION
We often believe that negotiation means a “battle” over who will win. However, in information technology, negotiation is more like a communication protocol (Handshake): it is the process through which two parties exchange data and terms until they find a common ground for operation.
For a new employee, negotiation is the tool that transforms “No” or “I don’t have time” into a workable solution.
In this online section, you will learn how to turn negotiation into a predictable process that leads to solutions beneficial for everyone and how to use it as a strategic collaboration tool.